FAQs
Click on some of the most frequently asked questions
below to see if we have your answer.
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Can I buy your products in a store?
Happy Eco is not sold in any retail stores- We are an ecommerce business and our products are only available online in the Happy Eco store. We have an incredible refund policy: we stand by our products 100%! If you are not completely satisfied with your order, we will give you a full refund minus shipping.
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Are your products animal tested, or do they contain any harmful ingredients?
We guarantee that none of our products or any of the ingredients in our products have been animal tested.
Also, our products contain no phthalates, parabens, binders or added ingredients.
We are very proud of the quality of our products, and you can know that we take the greatest care in their manufacturing.
If you have any questions at all, just reach out to us by email, on-site chat, or phone and we’ll back up what we say!
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What is the cost of shipping, and why?
Flat rate shipping is $5 for anywhere inside the continental United States and is available for any shipment under $25. This flat rate shipping generally takes between 6-10 business days.
Many customers ask why we charge these amounts, and our answer is simple: We charge exactly what is charged to us. We never add any additional fees for shipping.
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Where do you produce your products?
The toothbrushes and floss picks are produced in China.
Mouthwash
While our mouthwash is gentler then traditional options and contains natural ingredients that guard against cavities and plaque, it isn't specifically formulated for sensitive teeth.
The mouthwash tablets lasts 12 months.
The bag consists of paper with a thin bio-based cellulose lining and a sealer to adhere to the strictest hygiene standards.
Floss Pick
Our Floss picks feature a Polyethylene thread coated with plant-based wax. We have opted for Polyethylene because it's the only material that currently meets our high standards for quality and performance, all while remaining vegan and cruelty-free. Rest assured, as soon as we discover a natural alternative with similar properties to Polyethylene, we'll be at the forefront of making the switch!
The handle is crafted from a blend of plant-based materials, with cornstarch as the primary component, alongside polypropylene (PP). The thread, on the other hand, is composed of nylon and coated with a natural, plant-based wax.
Indeed, after use, you can rinse the floss pick and keep it in a dry location until your next use, much like you would with your toothbrush
To use floss picks effectively, follow these steps:
Prepare: Start by selecting a floss pick from the package.
Hold: Grasp the floss pick firmly by the handle. Hold it between your thumb and index finger, leaving a small portion of the floss exposed.
Guide: Gently guide the floss pick between your teeth. Be cautious not to force it; instead, use a gentle back-and-forth sawing motion to ease it between your teeth.
Floss: Once the floss pick is between your teeth, carefully glide it up and down along the sides of each tooth. Make sure to reach below the gumline without being too rough, to remove any food particles and plaque.
Rinse: After cleaning between each pair of teeth, rinse the floss and the floss pick under running water to remove debris.
Dispose: Once you've finished flossing, discard the used floss pick in a trash bin.
Finish: Complete your oral care routine by brushing your teeth and rinsing with mouthwash, if desired.
Remember, it's essential to floss regularly, ideally once a day, to maintain good oral hygiene and prevent gum disease and cavities. Floss picks offer a convenient and portable way to clean between your teeth.
We offer floss picks with both single and double threads, as well as grip floss picks
Product: To dispose of PLA/PP mixed material floss picks, consider checking with your local recycling facility for recycling options. Alternatively, you can dispose of them with regular household waste.
Packaging: In many countries, the bag can be recycled as paper. The plastic lining and sealer will be separated during recycling. If you're uncertain, consult your local recycling facility to inquire about mixed material solutions.
Chewing Gum
Xylitol, a natural sugar alcohol found in various fruits and vegetables, boasts fewer calories than regular sugar while delivering the same level of sweetness. Its dental benefits include preventing bacteria from adhering to teeth and preserving a neutral pH, thereby safeguarding the outer layer of your teeth.
Absolutely, every chewing gum we offer is free from plastic and biodegrade. Once you're finished chewing, you can toss it into a composting bin without any worries.
The chewing gums we offer are crafted from natural ingredients and flavors, ensuring they're gentle on your teeth while being entirely sugar-free.
The packaging consists of paper with a cellulose lining and seal.
In many countries, the bag is recyclable as paper. During recycling, the inner cellulose lining and seal will be separated from the paper. If uncertain, it's best to consult your local recycling facility to see if they have a process for mixed materials.
Toothpaste Tablets
While our toothpaste is gentler then traditional options and contains natural ingredients that guard against cavities and plaque, it isn't specifically formulated for sensitive teeth.
The toothpaste tablets lasts 12 months.
The bag consists of paper with a thin bio-based cellulose lining and a sealer to adhere to the strictest hygiene standards.