FAQs

Click on some of the most frequently asked questions below to see if we have your answer.

  • Can I buy your products in a store?

    Happy Eco is not sold in any retail stores- We are an ecommerce business  and our products are only available online in the Happy Eco store.  We have an incredible refund policy: we stand by our products 100%! If you are not completely satisfied with your order, we will give you a full refund minus shipping.

  • Which hardness do you offer your Bamboo Toothbrushes in?

    We always follow the recommendations from the dentist and all our toothbrushes have soft bristles.


  • Are your products animal tested, or do they contain any harmful ingredients?

    We guarantee that none of our products or any of the ingredients in our products have been animal tested.

    Also, our products contain no phthalates, parabens, binders or added ingredients.

    We are very proud of the quality of our products, and you can know that we take the greatest care in their manufacturing.

    If you have any questions at all, just reach out to us by email, on-site chat, or phone and we’ll back up what we say!

  • What is the cost of shipping, and why?

    Flat rate shipping is $5 for anywhere inside the continental United States and is available for any shipment under $25. This flat rate shipping generally takes between 6-10 business days.

    Many customers ask why we charge these amounts, and our answer is simple: We charge exactly what is charged to us. We never add any additional fees for shipping.

  • Where do you produce your products?

    The toothbrushes and floss picks are produced in China. 


  • Are your floss picks compostable?

    Our floss picks are made primarily from corn-starch but are not fully compostable. In time, we hope to be able to find a solution to ensure the firmness and quality of the floss pick handle with a fully compostable material.


  • What are the bristles made from?

    The Bristles are BPA Free with Nylon 6 bristles, the most biodegradable nylon in the world- Verified to be free from the toxin BPA.


  • Is your bamboo ethically sources?

    Yes, the bamboo we use is FSC-certified and is harvested sustainably.